Thank you for shopping with ByLorai. Please review the shipping information below.
Processing Time
Orders are processed and dispatched within 24 hours of purchase (excluding weekends and public holidays). Once dispatched, you’ll receive an email with tracking information as soon as it becomes available.
Where We Ship
We ship to most major countries worldwide.
Estimated delivery time: 6–10 business days
Regional or remote areas may take longer.
Delivery times may vary depending on your location, customs processing, and global shipping conditions.
Shipping Costs
We offer free standard shipping on all orders, with no minimum spend and no additional fees.
Tracking Your Order
Once your order has been dispatched, you’ll receive a tracking number via email. Please allow 2–5 business days for tracking updates to appear after dispatch.
Delays or Issues
While we aim for timely delivery, delays can occasionally occur due to factors outside our control, including:
Customs or import processing
Carrier or postal service disruptions
Public holidays, peak periods, or natural events
If your order has not arrived within 30 business days of dispatch, please contact us at hello@bylorai.com and we’ll be happy to assist.
Incorrect Address Disclaimer
Please ensure your shipping address is entered correctly at checkout. ByLorai is not responsible for orders delayed or lost due to incorrect or incomplete address details provided by the customer. Address changes cannot be guaranteed once an order has been dispatched.
Questions
If you have any questions about shipping, feel free to contact us at hello@bylorai.com we’re happy to help.